Mon–Sat, 08:00–20:00 (CAT) · +250 782 796 172 Emergency? Call 912 or go to the nearest hospital

Online clinic · Rwanda

Describe your symptoms. A real doctor answers.

Baza Muganga connects you to licensed clinicians for guidance on symptoms, medicines, test results and when to go to hospital — in Kinyarwanda, English or French.

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< 6 hrsTypical reply time
3Languages
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Intake slip No. BM–001

Send your question

Tell us what you feel, how long it has lasted, and any medicine you are taking.

  • Symptom check and next-step advice
  • Help reading lab or scan reports
  • Referral to the right specialist
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Or email rutayisirefx@gmail.com

Clinic hours
Mon–Sat · 08:00–20:00
+250 782 796 172
Reviewed by
a licensed
doctor

What we help with

Everyday health questions, answered properly

For anything urgent, life-threatening or needing a physical examination, go to a health centre. Everything below can start online.

Symptom guidance

Fever, headache, pain, cough, stomach problems — what it might be and what to do next.

Results explained

Send a lab result or scan report and get it explained in plain language.

Chronic care follow-up

Blood pressure, diabetes, epilepsy and other long-term conditions between clinic visits.

Specialist referral

We tell you which service to see and what to carry with you to the appointment.

How it works

Three steps, one conversation

No account, no queue. You keep the written answer.

01

You write

Send your symptoms, age and any medicines by WhatsApp or the form.

02

A doctor reviews

A licensed clinician reads your case and asks anything that is missing.

03

You get a plan

Clear advice, warning signs to watch for, and where to go if it worsens.

Health library

Indwara zikunze kugaragara — conditions we see most

Plain-language pages on what each condition is, the warning signs that mean go to hospital now, and what you can do at home. Written and reviewed by a licensed doctor.

MalariaMarariya Fever from a mosquito bite. Treatable, but can kill within a day if it becomes severe. Typhoid feverTifoyide Fever from contaminated food or water that builds slowly over a week. PneumoniaUmusonga Infection in the lungs. The leading infectious killer of children under five. Diarrhoea and dehydrationImpiswi Loose stool is common. What harms people is the water they lose with it. Intestinal wormsInzoka z'inda Common in children, easy to treat, and a quiet cause of anaemia and poor growth. TuberculosisIgituntu A cough lasting more than two weeks needs a TB test. Treatment is free. High blood pressureUmuvuduko w'amaraso Usually causes no symptoms at all — which is exactly why it damages organs quietly. Type 2 diabetesDiyabete Too much sugar in the blood, damaging nerves, kidneys, eyes and blood vessels over years. Stomach ulcer and H. pyloriIbisebe byo mu gifu Burning upper stomach pain, usually from a bacterium — not from stress alone. Urinary tract infectionIndwara y'inkari Burning on passing urine. Simple to treat, but dangerous once it reaches the kidney. AsthmaAsima Airways that tighten and narrow in attacks. Controllable, and control is the goal. EpilepsyIgicuri A condition of the brain, not a curse and not contagious. Most people become seizure-free on treatment. AnaemiaKubura amaraso Not enough healthy red cells to carry oxygen. Always a symptom of something else. Head injuryGukomereka mu mutwe Most head injuries are minor. A few deteriorate hours later, and those hours decide the outcome. Low back pain and sciaticaKubabara umugongo Most back pain settles without surgery. A small number of signs mean go to hospital today. Hepatitis BUmwijima wo mu bwoko bwa B A liver virus that usually causes no symptoms for decades while causing damage.
Ask about your own symptoms

Your condition not listed? Send your question anyway.

Health library

Latest from the clinic

Written and reviewed by the Baza Muganga clinical team.

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Not sure if it is serious?

Ask first. It costs you nothing to check.

Many people wait too long with warning signs that are easy to treat early. Send a message and a doctor will tell you whether you can manage at home or need to be seen.

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